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AutoChem Installation, Qualification, Set-up, and Configuration

Chemical Synthesis Reactors, FTIR and Raman Spectrometers, and Particle Size Analyzers

Home Service Professional Installation Installation, Qualification, Set-up, and Configuration for Automated Chemistry Equipment

With the combination of installation, qualification, user-specific calibration, training, and documentation, you ensure the highest performance right from the start. Operational and functional testing procedures are performed and documented onsite by an authorized specialist. This includes proven qualification protocols and adequate environmental conditions according to customer requirements. 

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Experience the METTLER TOLEDO Service Difference

Benefits of AutoChem Installation and Qualification

Immediate Deployment into Routine Operation
Compliance with Regulations and Standards
Evidence That Instrument Is Fit-for-Purpose
Efficient and Safe Operation
Audit-Proof Documentation

Installation Packages for Your Needs

Depending on your industry, regulation, and application, we have three levels of installation packages available to accommodate your specific requirements:
Professional installation

StarterPac

Professional product installation and solid user familiarization in low or unregulated environments, such as academia.

StarterPac Installation includes

1
Expert installation by factory-trained METTLER TOLEDO service engineer
2
Basic confirmation with functional checklist
3
Hardware and operation familiarization
4
Installation Qualification (IQ)

Recommended for the following industries

  • Academia
Popular
Standard qualification

IPac

Installation and operational qualification including documented compliance with internal standards and external regulations.

IPac Installation & Qualification includes

1
All items in StarterPac
2
Standard qualification documentation with functional checklist
3
Operational Qualification (OQ)
4
On-site instrument validation and calibration to manufacturing specification (product dependent)

Recommended for the following industries

  • Chemical
  • Pharmaceutical (may require EQPac)
  • Testing Labs
  • CDMO/CRO
Comprehensive qualification

EQPac

Comprehensive documentation with professionally executed IQ/OQ for applications with stricter quality requirements.

EQPac Installation & Qualification includes

1
All items in IPac
2
Software validation
3
Material certification (product dependent)
4
Maintenance logbook

Recommended for the following industries

  • Pharmaceutical (FDA and GMP regulated applications)
autochem sspos

Automated Chemistry Equipment Service Brochure

The startup and maintenance requirements of lab instrumentation are often overlooked during the purchasing process. Selecting the appropriate service configuration for your new instrument provides the most productive and supportive work environment for your scientists – enabling them to focus on science to create a lasting business impact. This brochure will help develop your equipment maintenance and support strategy through METTLER TOLEDO services.

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Do I need an AutoChem IPac Standard Qualification for installation?

If your data will be used to make business decisions that will impact your company financially yes, an AutoChem IPac would be the best option. In addition to what is included in the StarterPac, it also includes operational qualification (OQ). The technician performs on-site instrument validation and calibration.

Why are there different AutoChem installation offerings available? Isn’t there only one way to install the equipment?

There are different levels of qualification available for installation based on what is more appropriate for your company and application. If factory inspection is sufficient, like in academia, then the StarterPac with its functional checklist is appropriate and will trigger the start of your warranty period.

If your industry or application typically requires installation and operational qualification, like the pharmaceutical or chemical industries, then an IPac is most appropriate. This service includes on-site instrument validation and performance verification to ensure it still meets specification after installation at your site. For production or manufacturing applications with stricter quality requirements (FDA, GMP, and European Pharmacopeia), the EQPac is the most appropriate. 

Do I need an AutoChem EQPac?

If the AutoChem instrument you’ve purchased will be used in a regulated environment (e.g. GMP), then the best option will be an EQPac. This service includes software validation, material certification, and a maintenance logbook, in addition to the Standard Qualification activities. 

Is there an AutoChem installation checklist available prior to the technician coming onsite?

Yes, you will be sent a checklist after your order is complete. This will ensure all utilities needed are available during installation.

What is the warranty period for my AutoChem instrument?

We warrant our AutoChem products against defects in material and workmanship for 12 months from the date of installation or 18 months from the date of shipment to the buyer's destination, whichever is earlier, so long as all necessary maintenance and/or installation has been performed on the products and said products have been used in accordance with the published specifications. Should any products contain such defects, we will repair the product at no additional charge. 

What repairs are not included during the AutoChem warranty period?

A repair will not be approved where METTLER TOLEDO equipment has been subjected to accident, alteration, misuse, abuse, or failure by the buyer to ensure proper storage, operation, maintenance, installation, and/or servicing by personnel METTLER TOLEDO does not authorize or due to environmental or operational conditions.