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Pharmaceutical Track and Trace Solutions

Supporting compliance with industry and government regulations

Pharmaceutical Track and Trace Solutions
End-to-end Solutions for Pharmaceutical Applications

End-to-end Solutions for Pharmaceutical Applications

We offer solutions ranging from stand-alone systems to integrated solutions developed with Original Equipment Manufacturers (OEMs), adding serialization and aggregation to your production line. Additionally, we provide software for device control in levels 1 to 3, as well as connectivity to level 5 systems for resource planning.

Through decades of experience in the pharmaceutical industry, we have become experts in building successful track and trace programs. Strong project management is needed to develop and implement an efficient program regardless of industry or application. Our project managers are dedicated to finding the solution that fits your core integration requirements.  

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We offer solutions ranging from stand-alone systems to integrated solutions developed with Original Equipment Manufacturers (OEMs), adding serialization and aggregation to your production line. Additionally, we provide software for device control in levels 1 to 3, as well as connectivity to level 5 systems for resource planning.

Through decades of experience in the pharmaceutical industry, we have become experts in building successful track and trace programs. Strong project management is needed to develop and implement an efficient program regardless of industry or application. Our project managers are dedicated to finding the solution that fits your core integration requirements.  

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Trusted Partner

It is our goal to deliver solutions to our customers which are easy to use, uphold performance levels and keep the cost of maintaining compliance to a minimum. We stay on top of the latest developments in the regulatory landscape, making us your expert for all regulatory questions. For those new to the world of track and trace, we provide guidance to help achieve a track and trace program that meets all industry and government standards. 

Choose METTLER TOLEDO PCE knowing that our installation expertise, industry knowledge and regulatory know-how will deliver a comprehensive and effective track and trace program.

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It is our goal to deliver solutions to our customers which are easy to use, uphold performance levels and keep the cost of maintaining compliance to a minimum. We stay on top of the latest developments in the regulatory landscape, making us your expert for all regulatory questions. For those new to the world of track and trace, we provide guidance to help achieve a track and trace program that meets all industry and government standards. 

Choose METTLER TOLEDO PCE knowing that our installation expertise, industry knowledge and regulatory know-how will deliver a comprehensive and effective track and trace program.

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Trusted Partner
Regulatory Compliance for Pharmaceutical Manufacturers

Regulatory Compliance for Pharmaceutical Manufacturers

We began developing track and trace systems over 20 years ago, making us experts in establishing compliance with pharmaceutical regulations governing serialization. These regulations, such as the US Drug Supply Chain and Security Act (DSCSA)  and the EU Falsified Medicines Directive (FMD), are continually updated. Most recently, new cryptographic code regulations came into force in Russia in 2020. 

Maintaining compliance with these regulations does not have to be difficult: our solutions not only perform the necessary serialization and aggregation processes required to support compliance with regulations such as CFR 21 Part 11, they generate a comprehensive audit trail and transmit serialization data to the required locations. Additionally, as an industry expert in pharmaceutical packaging, we stay up-to-date with legislation, trends and industry partners to help ensure our hardware and software is always supportive of new compliance requirements.

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We began developing track and trace systems over 20 years ago, making us experts in establishing compliance with pharmaceutical regulations governing serialization. These regulations, such as the US Drug Supply Chain and Security Act (DSCSA)  and the EU Falsified Medicines Directive (FMD), are continually updated. Most recently, new cryptographic code regulations came into force in Russia in 2020. 

Maintaining compliance with these regulations does not have to be difficult: our solutions not only perform the necessary serialization and aggregation processes required to support compliance with regulations such as CFR 21 Part 11, they generate a comprehensive audit trail and transmit serialization data to the required locations. Additionally, as an industry expert in pharmaceutical packaging, we stay up-to-date with legislation, trends and industry partners to help ensure our hardware and software is always supportive of new compliance requirements.

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Project Management

Project Management

A successful track and trace program goes further than just supporting compliance. We have over 30 years of experience with delivering code inspection, serialization and aggregation solutions which deliver consistently high quality results. We offer track and trace solutions with additional checkweighing capabilities, adding extra quality assurance functionality. 

Providing a single point of contact for consulting services, our project managers start with pre-sales definition to gather key requirements prior to project implementation, project definition and operations support. This framework allows us to create a track and trace program tailored to your business needs, involving you at every milestone. After installation, our global sales and service team deliver rapid support for any issues that arise, while comprehensive service contracts provide spare parts and regular testing to keep your systems running smoothly.

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A successful track and trace program goes further than just supporting compliance. We have over 30 years of experience with delivering code inspection, serialization and aggregation solutions which deliver consistently high quality results. We offer track and trace solutions with additional checkweighing capabilities, adding extra quality assurance functionality. 

Providing a single point of contact for consulting services, our project managers start with pre-sales definition to gather key requirements prior to project implementation, project definition and operations support. This framework allows us to create a track and trace program tailored to your business needs, involving you at every milestone. After installation, our global sales and service team deliver rapid support for any issues that arise, while comprehensive service contracts provide spare parts and regular testing to keep your systems running smoothly.

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Standards Development and Support

Standards Development and Support

We are not just providers of the equipment and software necessary for the implementation of a serialization program, we also participate in developing industry standards. Working with industry partners, vendors and government, we are active in shaping legislation that is both feasible for implementation and provides the assurances needed for secure and safe pharmaceuticals. In addition, we are voting members of the GS1 Healthcare User Group, as well as other industry bodies. 

This positions us to stay up to date with any and all developments. When you choose METTLER TOLEDO as your partner, you benefit from our GS1 membership.

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We are not just providers of the equipment and software necessary for the implementation of a serialization program, we also participate in developing industry standards. Working with industry partners, vendors and government, we are active in shaping legislation that is both feasible for implementation and provides the assurances needed for secure and safe pharmaceuticals. In addition, we are voting members of the GS1 Healthcare User Group, as well as other industry bodies. 

This positions us to stay up to date with any and all developments. When you choose METTLER TOLEDO as your partner, you benefit from our GS1 membership.

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What are the relevant pharmaceutical track and trace regulations?

Manufacturers undergo intense scrutiny in the development, testing and distribution of pharmaceutical products. It is a natural progression to ensure that the end product is safely delivered into the patients’ hands. As counterfeit operations have ramped up in recent years, there has been a need to develop anti-counterfeit measures in the form of advanced directives by governments and regulatory bodies. While many countries have specific legislation for combating counterfeits, the US and EU have introduced robust regulations to address this issue:

  • Drug Quality and Security Act (HR3204), followed by Title 11: Drug Supply Chain and Security Act (DSCSA), enforced in 2017. Provides specific directives for serialization of the individual salable unit, and went into enforcement in 2019 due to industry demand for additional time to implement processes. There is an anticipated aggregation requirement set to go into effect in 2023.   
  • The EU Falsified Medicines Directive 2011/62, enforced in 2019. As European countries began to adopt their own requirements for serialization, the EU Commission saw a need for unified regulations to make transport and distribution easier.

Are there international standards for track and trace?

Currently, coding standards for track and trace come from GS1, who among other things have set forth the formatting for international serial numbers and communication standards for RFID tags. As a global healthcare voting member within GS1, METTLER TOLEDO is active in helping to create further track and trace standards. Learn more from our Print & Verify Webinar Series about "Global Regulatory Compliance for Track & Trace, Featuring GS1."

Each country or regional government body develops regulatory requirements around product labeling. Most regulations follow similar requirements that packaging must be machine and human readable, however there are nuances. For global manufacturers, they must pay attention to the unique labeling requirements as they manufacture products for distribution in different countries. Consider Russia as an example, their legislation requires advanced cryptographic codes which is more complex than the European Falsified Medicines Directive (FMD) or the US Drug Supply Chain and Security Act (DSCSA). Understanding these differences is critical to streamlining production: too little information on the label means non-compliance, fines and negative brand reputation whereas too much information means inefficient packaging processes with unnecessary steps. The ability to modify production processes provides the needed balance between efficiency and the support of compliance.

Do you have systems that comply with all international track and trace regulations?

All METTLER TOLEDO systems support compliance with international traceability regulations. This includes the Falsified Medicine Directive (FMD) in the European Union and the Drug Supply Chain Security Act (DSCSA) in the United States. In addition, we support the additional requirements for the use of cryptographic codes in Russia, along with other pharmaceutical track and trace regulations in countries across the globe. We also work closely to help manufacturers comply with industry requirements, such as the increased push for aggregation in addition to serialization from major drug manufacturers.

How do you go about starting a track and trace program?

With our extensive experience in numerous global customer installs, we have seen numerous challenges during installation of track and trace programs. Through these experiences, we have developed a rigorous process for developing integrated solutions. Each project is handled by our knowledgeable project management team using the following 4-step process:

  1. Consultation — At this stage we gain a thorough understanding of customer requirements, including how the solution will fit into the overall production environment, IT infrastructure and inventory management systems.
  2. Project Definition — We create the specification of the required solution and develop a detailed implementation project plan including integration into the production line.
  3. Implementation Services — We install the hardware and integrate the solution into the customer's data management network to support the regulatory and compliance needs.
  4. Operations Support — Comprehensive service and support options are available to help train staff or provide regular maintenance for minimal interruptions to production.