Repair Process

We care about your equipment’s availabilty.

In case of instruments performance problems or operational issues we are able to help you get back up running again in almost no time.

Our trained service engineers will check your instrument and perform a professional on-site or depot repair including a final function test.
 

Preventive Maintenance

Improve/Increase the uptime of your Easysampler

You want to reduce the downtime of your Easysampler? As part of our preventive maintenance service our service engineers will check all critical parts and the overall performance. If required parts will be proactively relplaced to ensure uptime and performance.

Service Hints

How can you improve/Increase the uptime of your Easysampler?

Make use of our videos which show what you can already do as a user to increase uptime and guarantee a good instrument performance.