Enhanced Integration and Performance

Collecting data is just the first step. To make the most of your data, you need to know how to use it effectively. As we've seen, accurate dimensional data is critical for load planning and operational activities, but it can also be innovative when it comes to improving the customer experience. For example, as a freight or LTL shipping company, you might have contracts with various customers based on what they ship. However, what if you notice that one of these customers is consistently shipping pallets with dimensions that differ from what they declared? By using dimensional data records, you can renegotiate customer terms and pricing based on actual measurements, or use the data and images to work collaboratively with the customer and resolve the issues. In this way, accurate dimensional data can save you from customer disputes and improve relationships in the long run, leading to increased customer loyalty and a stronger reputation in the marketplace.