We know that in a busy lab, equipment uptime, reliable operation, and trustworthy results are key. Here at METTLER TOLEDO we support and service your thermal analysis instrument throughout its entire lifecycle. From installation on day one to end-of-life and product replacement, we will help you get the best out of your device. IQ/OQ, calibration and adjustment, preventive maintenance, we take care of it all.
Watch the videos below to get a taste of our extensive thermal analysis service offering.
Thermal Analysis Service Overview
At METTLER TOLEDO, our global service teams provide service and care for your measurement equipment through its entire lifecycle, as well as a wide range of specialized training courses. Let us take care of your instrument, so you can focus on your daily goals.
Equipment Qualification
The installation of new equipment is a critical moment that can set the stage for ongoing, worry-free use. Our Thermal Analysis Equipment Qualification service follows a globally accepted procedure, providing you with immediate and long-term benefits including IQ, OQ, confirmation of fit-for-purpose, as well as SOPs for periodic routine testing.
Calibration and Adjustment
Gain confidence in your measurements with Standard or Expert Calibration and Adjustment services for thermal analysis equipment, that only METTLER TOLEDO can provide. Our market-leading technology will bring you peace of mind and keep you compliant. Benefit from traceable, data-base stored calibration measurements, and comprehensive certificates for your audit.
ACC Calibration for TGA Balance
In TGA, accurate measurement of the change in sample mass is key. With METTLER TOLEDO’s unique Accuracy Calibration Certificate (ACC), we determine the performance of the built-in TGA microbalance. With the ACC, you can trust your results and be ready for your audit!
Preventive Maintenance
Prevent unexpected downtime and associated productivity losses. Our Thermal Analysis Preventive Maintenance service helps to maintain uptime, extends the life of your equipment and ensures safe and reliable operation. With a thorough inspection of functionality, cleaning, as well as extensive checks for wear and tear, proactive maintenance means complete trust in your equipment.
Training
Take your thermal analysis skills to the next level with our exciting range of training opportunities. From basic equipment familiarization, to expert classroom training, we offer diverse support and resources to help you gain experience. You can even get your own tutorial kit to practice in your lab!
Repair
In the event of a breakdown, we get your instrument up and running as quickly as possible. With dedicated diagnostic methods, our service team will identify the problem and find the right solution. Our aim is to resolve the issue within one visit, keeping downtime to a minimum.
