Mettler-Toledo International Inc. Privacy Policy for California Consumers

This Privacy Policy for California Consumers ("Privacy Policy") supplements the information contained in Mettler-Toledo International, Inc.'s (“METTLER TOLEDO”, “we”, “us”) General Privacy Policy and applies to any consumers residing in the State of California ("consumers" or "you") who visit our website located at www.mt.com (the “Site”). This Privacy Policy also applies to personal information we collect from California consumers, if any, through email communications, our online channels (including other websites, online shops, mobile applications, and social media websites that reference this Privacy Policy, here ("MT Online Channels") and to personal information you provide us offline, e.g. at trade shows or sales exhibitions, when you place an order over the phone, or when you contact our customer service. This Privacy Policy does not apply to any consumers residing outside California. Consumers residing outside California should refer to the General Privacy Policy.

We adopt this Privacy Policy to comply with the California Consumer Privacy Act of 2018, as amended (CCPA) and any terms defined in the CCPA have the same meaning when used in this Privacy Policy. Where applicable, this Privacy Policy controls in the event of a conflict with the General Privacy Policy or our other policies unless expressly stated otherwise therein. For example, we may provide alternative policies that control with respect to our employees.

While we have provided this Privacy Policy as part of our effort to fully and transparently comply with our understanding of the specific requirements of the State of California under the CCPA, our actions in doing so do not change the primary purpose of this Site. As stated in the General Privacy Policy, this Site and, the other MT Online Channels, are intended only for business, professional and academic visitors and their organizations. This Site is not intended for general public consumers.

You acknowledge and agree that in visiting this Site or using another MT Online Channel, you are acting either in the capacity of (i) a job applicant to, an employee of, owner of, director of, officer of, medical staff member of, or contractor of METTLER TOLEDO; or (ii) an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, non-profit, or government agency, in which case your communications or transaction with METTLER TOLEDO via the Site or other MT Online Channel will occur solely within the context of conducting due diligence regarding, or providing or receiving a product or service to or from such company, partnership, sole proprietorship, non-profit, or government agency, and on whose behalf you also accept and agree to the terms of this Privacy Policy, the General Privacy Policy, and the Terms of Use for the Site, as they may be modified by METTLER TOLEDO from time-to-time and posted on this Site.

Categories of Personal Information We Collect

Our Site collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, METTLER TOLEDO may have collected one or more kinds of data within the categories of personal information listed below from visitors to the Site within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	YES
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Inferences drawn from any of the information identified above to create a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO
L. Sensitive Personal Information	Government-issued identifiers (such as social security, driver’s license, state identification card, or passport number), account log-in and financial information (such as payment card details), and precise geolocation.	NO

Personal information does not include:

Publicly available information that is lawfully made available by federal, state, and local government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA's scope, including:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

Length of time METTLER TOLEDO intends to retain each category of personal information it collects:

METTLER TOLEDO retains the personal information it collects only as reasonably necessary for the purposes described in this notice or otherwise disclosed to you at the time of collection. The length of time varies depending upon the circumstances, including the type of information, purposes of collection, and applicable compliance, risk management and legal obligations. (For example, METTLER TOLEDO will retain your transactional data for as long as necessary to comply with our tax, accounting, compliance, risk management and recordkeeping obligations, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, and comply with legal obligations.

Categories of Sources of Personal Information We Collect

METTLER TOLEDO collects the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Site or from another company within our family of companies.
From Third Parties. For example, from business partners such as distributors, suppliers, service providers, and analytics providers.

Purposes for Using the Personal Information We Collect:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns;
To verify your identity to ensure security for the other purposes listed here;
To administer our Site and for internal operations, including product development, troubleshooting, data analysis, testing, research, statistical, and survey purposes, including to determine and manage the effectiveness of our advertising and marketing;
To create, administer, and communicate with you about and in the framework of your account (including purchases, payment, document management, information, including marketing communications in line with your preferences);
For system administration and to report aggregated statistical information about browsing patterns and actions which does not identify any individual;
To process, evaluate, and respond to your inquiries or requests;
To provide and sell, directly or indirectly via partners, products and services to end customers; to support, via various supporting services, e.g. direct shipment, marketing support and other supporting services, the commercial activities of our partners;
To provide persons we interacted with the in the context of the sale of a product or service with information and direct marketing materials about similar goods and services we offer;
To initiate, perform, and manage contractual relationships, e.g. by accepting and processing orders, performing transactions, processing payments, accounting, auditing and billing, arranging shipments and deliveries, and providing repairs and support services;
To communicate with you about products, services, events, surveys, and promotions, e.g. by notifying you about changes in our services or by sending you marketing communications;
To improve, enhance, or expand the products, services and METTLER TOLEDO Online Channels offered by METTLER TOLEDO (for example, to provide better information, products, and special offers);
To maintain and protect the security of our products, services, and METTLER TOLEDO Online Channels, to prevent and detect security threats, fraud, or other criminal or malicious activities;
To make suggestions and recommendations to you and other users of our Site about goods or services that are of interest to you or them;
To tailor the content that we display to you; to personalize and continually improve the Site and METTLER TOLEDO Online Channels and the service it provides to you;
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
To ensure compliance with our legal obligations (such as record keeping as required by country specific obligations) and due diligence (to prevent white-collar or money laundering crimes), and METTLER TOLEDO policies or industry standards
To carry out contract enforcement, dispute resolutions, and to initiate or protect against legal claims;
As described to you when collecting your personal information or as otherwise set forth in the CCPA; or
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of METLER TOLEDO's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by METTLER TOLEDO about our Site users is among the assets transferred.

METTLER TOLEDO will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing and Selling of Personal Information

METTLER TOLEDO does not sell your personal information; however, we may share your personal information, which the CPPA defines as disclosing personal information to third parties for cross-context behavioral advertising.

In the preceding twelve (12) months, METTLER TOLEDO has shared personal information as follows:

Category of Personal Information Shared	Business Purpose for Sharing	Category Third Party Recipient
Identifiers	Marketing and advertising	Analytics providers, advertising networks
Professional or Employment Related Information	Marketing and advertising	Analytics providers, advertising networks
Internet or other similar network activity, including related online identifiers, device activity	Marketing and advertising	Advertising networks, analytics providers, internet service providers

METTLER TOLEDO has no knowledge that it sells or shares the personal information of consumers under 16 years of age.

Other Disclosures of Personal Information

We may disclose your personal information to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except for performing the contract.

In the preceding twelve (12) months, METTLER TOLEDO has disclosed personal information for a business purpose as follows:

Category of Information	Categories of Third Parties with whom Personal Information is Disclosed
A. Identifiers.	Service providers (such as advertising networks, analytics providers, etc.)
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Service providers (such as information security providers, advertising networks, analytics providers, etc.)
C. Protected classification characteristics under California or federal law.	Service providers (such as information security providers, advertising networks, analytics providers, etc.)
D. Commercial information.	Service providers (such as advertising networks, analytics providers, etc.)
F. Internet or other similar network activity.	Service providers (such as advertising networks, analytics providers, etc.)
G. Geolocation data.	Service providers (such as internet service providers)
I. Professional or employment-related information.	Service providers (such as advertising networks, analytics providers, etc.)

METTLER TOLEDO has neither used nor disclosed sensitive personal information in the prior 12 months.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that METTLER TOLEDO disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that METTLER TOLEDO delete your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see section directly below on Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at 1-877-658-1566 (toll free); or
Filling out this Website Form and inserting your email address.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We reserve the right to request additional information or actions from you in order to assist us in verifying your identity or authority to make the request. You may be required to complete an additional form to verify certain personal information and send this form to METTLER TOLEDO at the postal address listed in "Contact Information" below.

Making a verifiable consumer request does not require you to create an account with us. However, requests made through your password protected account may help streamline and speed up the verification process when the request relates to personal information associated with that specific account.

We will only use personal information you specifically supply for verification proposes to verify your identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (additional forty-five (45) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Opting-Out of Sharing of Personal Information

You have the right to direct us to not share your personal information at any time (the "right to opt-out"). To exercise this right to opt-out, you (or your authorized representative) may submit a request to us by visiting the online form here.

You may opt out from direct marketing emails by clicking the "unsubscribe" link included in all our marketing emails. You may also anytime free of charge request to opt-out from direct marketing communications or exercise any other data subject right available to you under the applicable data protection laws, by contacting us via the Contact Information below.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Site Changes to Our Privacy Policy

METTLER TOLEDO reserves the right to amend this Policy at our discretion and at any time. When we make changes to this Policy, we will post the updated Policy on the Site and update the Policy's effective date. You are encouraged to check back frequently for changes. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Policy, the ways in which METTLER TOLEDO collects and uses your information described below (and in the Privacy Policy), your choices and rights regarding such use, or wish to exercise your rights under California law, including your opt-out rights, please do not hesitate to contact us at:

Phone: 1-877-658-1566 (toll free)
Site: www.mt.com
Email: legaladmin-us@mt.com
(when using this email address to submit a request, please insert "CCPA REQUEST" into the subject line of the email)
Postal Address: Mettler-Toledo, LLC
1900 Polaris Parkway
Columbus, Ohio 43240
(when using this postal address to submit a request please address the communication to ATTN: LEGAL DEPARTMENT – CCPA REQUEST)

Version November 2024

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