The accuracy of your instrument determines the quality of your end product and ensures trouble-free compliance to meet any standards and all internal and external requirements. Mettler Toledo Service provides high expertise to help you maintain consistent quality, improve productivity and consequently increase profit and reduce inconsistencies. Explore the advantages of our service plans tailored to your needs and your industry specific requirements.
BasicCare ensures continued uptime and performance with discounted labor costs in case of a repair.
StandardCare extends continued uptime and performance with coverage of labor costs in case of a repair.
ComprehensiveCare maximizes full performance and budget control with coverage of labor costs and material costs in case of a repair.
Only a calibration can show you how accurate your weighing results are. Therefore, your device must be calibrated onsite in the enviroment where it is used.
Our Accuracy Calibration Certificate (ACC) quantifies the performance of your device (measurement uncertainty) over its entire measurement range and is available with various annexes, depending on applicable regulations.
With the GWP® Certificate (as an annex to the ACC), we can help you with the interpretation of the calibration results and determine whether the balance or scale meets your own requirements. This gives you peace of mind that the device is fit-for-purpose and documents that you fulfill your accuracy requirements.
You want to get the most out of your investment and extend the lifetime of your equipment. We help you to reduce the high risk of unplanned downtime with a predictive maintenance program including hotline, remote and onsite support. This maintenance approach prevents overspending on repairs, missing budget goals, and protects you from unplanned downtime and unpredictable scenarios.
Pre-planned periodic maintenance is key to your equipment’s accuracy and longevity. It ensures that your device is achieving consistent, accurate results and the best possible performance. Moreover, it will result in better preservation of your assets, eliminates premature replacement and prevents from unexpected downtime.
Defining a maintenance strategy to ensure uninterrupted operation is key for your business success. Our extended scope of service plans help you to improve user productivity, ensure the optimal equipment set-up and protect you from unplanned downtime and unpredictable scenarios.
Whether you measure in a QC lab, in-line, at filling or for shipping, you need to have confidence that your measurement equipment operates consistently throughout all operations. Our wide range of compliance expertise provides you with the appropriate calibration certificates and risk based plans to meet all requirements with globally accepted, audit-proof and fully traceable documentation.
The ACC Certificate assesses the measurement uncertainty of a balance or scale over the entire weighing range. Depending on your needs and local regulations, different annexes are available to interpret the calibration results and comply with the different ISO standards.
METTLER TOLEDO’s unique Good Weighing Practice (GWP®) is a global weighing standard ensuring consistent accuracy of any weighing process, independent of equipment make or brand. GWP® follows a lifecycle approach typically starting with evaluating a customer's processes and selecting the right device according to the customer's weighing process tolerances and accuracy requirements. It can include professional installation, globally recognized calibration procedures, and risk-based performance-verification procedures. Further programs also provide you the expertise for volume, concentration, density, conductivity and other parameters.
Profit from proactive and planned equipment maintenance avoiding risks of unreliable results, unexpected downtime and costs. And in order to ensure full compliance, audit-proof documentation, fast intervention or profit from our training expertise, we offer you a set of complementary service features - depending on your industry and regulation we provide you with a customized service selection - made simple and tailored to your requirements.
Planned Preventive Maintenance
Operational Testing
Calibration and Verification
GxP – Good Measuring Practices
Planned Calibration
Customer Training*
Full Asset Report
Remote Support
Technical Hotline
Repair Labor included
Repair Parts included
Preferential intervention
Service Level Agreement
Travel Time
*Exceptions might apply
