Full Service Coverage
Unplanned instrument downtime can negatively affect virtually every aspect of the process— from productivity to cost control. At the same time, funding for repairs is becoming increasingly challenging. How can critical equipment assets be kept up and running?
The Full Service Coverage option combines onsite calibration services with an annual Preventive Maintenance visit and total coverage for repairs. By providing cost-effective access to critical parts and technical expertise, Full Service Coverage:
- Extends the useful life and utility of the instrument
- Keeps older instruments up to ‘like-new’ capabilities
- Increases productivity by improving availability to users
- Enhances the value of the instrument
Enjoy peace of mind knowing the system is protected by the best service plan in the industry. The all-inclusive Full Service Coverage option includes onsite Calibration and Preventive Maintenance. It also includes all labor, parts and travel.
Full Service Coverage is the most cost effective option providing complete coverage and optimum savings that extends equipment lifecycle.
Increased Productivity
Full Service Coverage guarantees the instrument will be Calibrated onsite, in the lab, every year as part of Preventive Maintenance ensuring instrument uptime, performance and compliance with quality and regulatory requirements. And should repairs be required, timely response to the company site ensures minimal downtime.
Enhancing Value
Available for an additional two or three years, Full Service Coverage provides price assurance for the term, ensuring investment value is enhanced by optimizing Total Cost of Ownership (TCO) because all travel, labor and parts are included.
Calibration
When using a measuring instrument, results need to be accurate and precise. Regular calibration is important to detect, correlate, report or eliminate by adjustment, any discrepancy in accuracy of the instrument measuring device being compared to the standard.
Preventive Maintenance
Preventive Maintenance helps ensure instrument Uptime, Performance, and Compliance with quality and regulatory standards. Through on-going scheduled maintenance, productivity is improved by reducing the need for service calls, therefore reducing downtime.
Immediate Savings
Full Service Coverage provides a 5-10% discount* on additional services, accessories or spare parts, which means items can be purchased to ensure high utilization and productivity.
*Discounts available to eligible customers in USA, Canada and Puerto Rico
| Services and Programs | Benefits |
|---|---|
| Preventive Maintenance | Prevent failure and improve reliability and uptime with the convenience of annual onsite maintenance by a trained METTLER TOLEDO Field Service Engineer |
| Calibration | Ensures accurate and repeatable results, providing confidence that experimental and process data is correct |
| Onsite Service | Timely response to the company site ensures minimal downtime; all travel, labor and parts included |
| Depot Repair | When the issue requires factory service, the instrument will be shipped to the factory and handled by our manufacturing team; all labor and parts included |
| Fixed Costs | Cost-effective control of unexpected expenses allows Total Cost of Ownership (TOC) and ensures no surprises |
| Discounts | Save money on spare parts, consumables, accessories and value-added services |