Depending on what went wrong, there are numerous ways to fix your digital scale or balance. There may be a simple fix, like calibrating it correctly or cleaning it more thoroughly, or it may be more complex, requiring a professional's assistance.
With POWERCELL® digital scales, you are equipped with condition monitoring capability, which supports with real-time troubleshooting and operator guidance when errors occur.
If the problem is more complex, it might mean that there is an internal problem with your digital scale and you should ask a professional to help. METTLER TOLEDO offers a fast and reliable repair service performed by certified service technicians. They have the right tools and skills to diagnose the root cause and fix your digital scale or balance.