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Self-Service Weighing Guide |
Time for Fresh Self-Service Ideas
Self-service shopping is fun – it gives customers more freedom and allows them to personalize their shopping experience. By offering self-service shopping, grocery retailers relieve pressure on their employees and organizational processes, creating an advantage for both themselves and their customers. Furthermore, grocery retailers can benefit from decreased labor costs, higher productivity and less shrink.
Self-service processes are nothing new for consumers. In 2007, a study in North America revealed that 98 percent of people surveyed had paid at a self-service checkout at least once. However, self-service does not need to be restricted to payment at the checkout. Best in class self-service weighing in fresh departments has been a well-established and successful process for numerous grocery retailers for several decades.
Benefits of Self-Service Weighing in the Fresh Department
As one of the world’s leading providers of weighing technology for the food retail sector, METTLER TOLEDO combines extensive local market knowledge with many years of experience in developing and implementing self-service processes in fresh departments. Today, over 12,000 METTLER TOLEDO self-service scales are in operation, offering smooth-running and simple self-service processes in grocery store fresh departments.
With this guide, METTLER TOLEDO illustrates various process models for self-service weighing and shares some initial recommendations on how to successfully integrate and optimize self-service processes in fresh departments.
