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The first step to minimize risks
With our Basic Care package, you ensure continuous productivity and reduce the risk of equipment downtime.
Profit from discounted, priority intervention in the event of a needed repair.
The Basic Care Package provides you with following maintenance coverage
Coverage
Basic Care
Maintenance
Check the power cable and the power supply for damage
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Check proper function of the power switching circuits
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Inspect the housing and gaskets for damage, moisture ingress, chemical contamination, cracks and scratches, etc.
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Confirm that connectors and interfaces are tight and undamaged and inspect for signs of corrosion or oxidation
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Inspect the display, keypad or touchscreen for any damage or missing pixels; check functionality of user interface
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Inspect any protective cover, if applicable
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Perform external and internal cleaning
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Perform operational testing to guarantee correct basic functionality
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Recommend replacement of any components that are in poor condition, excessively worn or malfunctioning
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Additional benefits
In case of break-down, receive reduced pricing on repair labor
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Priority access to our technical assistance hotline: +41 44 944 47 47
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Scheduling priority over non-contract customers
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Options
Calibration and Certificates – selected according to your specific industry and regulatory requirements
- More Care Packages
Comprehensive Care
Maximize uptime and optimize performance with our Comprehensive Care maintenance plan. Avoid risk and protect your equipment against downtime, performance issues and unexpected rep...