CustomerPortal

The METTLER TOLEDO Customer Portal offers you a state-of-the-art, web-based, self-service portal for online procurement, device management, and collaboration. Keep an overview of your installed equipment and manage your procurement processes as convenient and efficient as possible. Our free online services will make it easy for you to do business with us and connect you to the digital METTLER TOLEDO ecosystem.

  • Existing METTLER TOLEDO Customer

Login Instrutions:

Your username is your email address. Follow these steps in order to login for the first time.

1. Click on THIS LINK

2. Enter your email address and click "Send". This will send an email notification to your inbox.

3. Follow the instructions in the email to reset your password and then login.

4. Be sure to bookmark the CustomerPortal login page for easy future access.


Should you have any questions or concerns, please consult the following resources:

     ⇒ Email the CustomerPortal team at onlinesupport.aus@mt.com

reset password
  • Are you a new customer to METTLER TOLEDO?

If you are a new customer to METTLER TOLEDO, you can access the benefits of the Customer Portal.

Simply go to the Customer Portal and Click ‘Create an Account’

Next, enter your details and click ‘submit’: 

customerportal2
customerportal2

Once you have submitted this form, our Digital Team will review to connect your request to your account so you can benefit from all the features in the portal.

If you do not wish to set up an account, then you can continue to browse the Customer Portal and place transactions via credit card.

If you wish to discuss the portal in further detail then please contact onlinesupport.aus@mt.com or call 1300 659 761.

One platform for fast online purchasing, easy collaboration with your sales representative and transparency on your installed devices

Device Managment
Device Managment

Device Information and Management

Access an overview of all your installed devices with detailed information on last calibration dates and service contract coverage. Easily search your devices by using multiple filter options and download certificates and other audit-relevant data.

Online Purchasing and Self-Services

Browse products in your personalized catalog, view item availability and lead times and prices before you place your order. In your order history you find all information to track your orders or simply re-order from previous orders.

Easy Collaboration with your Sales Rep

Access all of your quotes online and use the portal to accept your quote and request an order or follow-up with your Sales Representative if you need adjustments. Track the quote status and see related transactions of your initial quote.


Learn more about your benefits of using the Customer Portal and our various digital self-services

Easy Collaboration with your Sales Rep

We offer several features that make collaboration with METTLER TOLEDO transparent and efficient for you. Reduce emails and huge attachments with our digital quote management processes.

Manage your quotes online

Receive quotes from your MT Sales Rep online and digitally accept or request a follow-up

Track your quote status

Always be up to date with the status of your quote and see all related transactions

Create a self-service quote

No time to connect with your Sales Rep? Create a quote in PDF and make internal approval processes more efficient

Online Purchasing and Self-Services

Speed up your shopping experience with quick order placement possibilities and maintain your personal Wishlist with your most frequently bought products. Track your orders, check your order history and download invoices. 

Browse your personalized catalog

Browse your product catalog and  find related Consumables, Accessories, and Spare Parts

See your negotiated prices

No need to wait for a quote! Your account-specific pricing is available online at any time. 

Save your favorites

Tired of searching for your material numbers? Save your favorite items to Wish Lists for quick and easy re-ordering

Place Your Orders Online

Place your orders online or quickly re-order directly from your previous orders

Track Your Orders

Track your order and delivery status at any time for all of your orders - not just those placed online

View Order History and Invoices

Access your full order history. Your order confirmation and invoices are also available for download