Extended Care includes all travel expenses, labor, and spare parts during the first 24 months following equipment installation. You will also receive priority access to our technical assistance Hotline.
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Why should I choose the Extended Care program?
With Extended Care, you secure your investment way beyond the limited
regular warranty:
- Ensure full uptime of your operations
- Obtain the best performance for your measurements
- Provide your equipment optimal protection, right from the start
- Stay in full control of your costs
- Pay significantly less than a regular contract
24 Months of Full Cost Control
Secure Uptime and Performance
Through two preventive maintenance visits with extensive inspection and testing against our tight specifications, we ensure that you get the best performance out of your equipment.
Priority intervention on site
You won’t have to wait for the next available service time slot; nor will you need to send your equipment in for repair. All assistance will be performed on site.
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Coverage
Regular Warranty
Extended Care
Duration
12 months
24 months
Preventive maintenance
Annual inspection and cleaning
Annual performance tests to manufacturer standards
Adjustments, if necessary
Spare Parts
Coverage in case of technical problem
First year of warranty
Additional year of warranty
Intervention on site
Only for some equipment, mail-in otherwise
Priority for intervention
Labor cost included
Travel cost included
Hotline Technical Assistance